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Client portals

46 articles tagged with "Client portals"

Understanding the ‘Need to Know’ Data Access Principle

Understanding the ‘Need to Know’ Data Access Principle

Understanding the ‘Need to Know’ Data Access Principle The ‘Need to Know’ data access principle is a fundamental security concept designed to limit access to sensitive information. Under this principle, individuals or entities are granted access only to the data necessary for them to perform their specific tasks or roles. This approach minimises the risk […] Read More…

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A library of workflow templates

A library of workflow templates

Defining a library of workflow templates. A library of workflow templates is a collection of pre-designed, standardised, and reusable workflow structures that businesses or individuals can use as a starting point for various processes and tasks. These templates are typically created to streamline and automate common business processes, saving time and ensuring consistency in how […] Read More…

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Emailing current and former clients – consent rules

Emailing current and former clients – consent rules

Emailng your clients – do I need to worry about consent rules? Current requirements for obtaining consent before sending someone an email have become increasingly stringent in recent years, driven by concerns over privacy and data protection. In many jurisdictions, including the European Union under the General Data Protection Regulation (GDPR) and similar regulations worldwide, […] Read More…

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Communicating through client portal software: picking the right tone of voice and medium

Communicating through client portal software: picking the right tone of voice and medium

Secure client portals are designed to be communication hubs, but with a large number of communication mediums available, one needs to carefully design one’s communication strategy with clients in order to hit just the right notes.  From the right tone, through the right frequency and the right content, how you communicate will impact cusotmer satisfaction […] Read More…

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