Announcing a New Product Strategy at MyDocSafe:
AI-First Front Ends, Powered by the MyDocSafe Back End
Over the years, MyDocSafe has evolved into a robust, secure platform powering client portals, e-signatures, workflows, forms, document management, payments and integrations for professional services firms.
That core mission hasn’t changed.
What has changed is how we think about products, interfaces and innovation in the age of AI.
Today, we’re excited to share a new product strategy for MyDocSafe — one that puts AI-driven front ends at the centre, with MyDocSafe supplying the secure, compliant back end underneath.
From one platform to many AI-powered experiences
Traditionally, SaaS products tried to do everything inside a single UI.
AI changes that.
We believe the future looks like this:
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Lightweight, purpose-built AI front ends designed around a specific job to be done
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Backed by a powerful, proven infrastructure for:
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Secure document storage
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E-signatures
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Client portals
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Workflows
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Audit trails
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Permissions and compliance
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In other words:
AI writes and guides.
MyDocSafe executes, secures and records.
This approach allows us to move faster, experiment more freely, and build tools that feel natural rather than forced into a generic interface.
Introducing our first example: Practice Manager (prototype)
As a first step in this strategy, we’ve built a prototype called Practice Manager:
Practice Manager is an AI-assisted front end designed to support task management and coordination within professional teams. It helps users organise work, prioritise actions, and move tasks forward collaboratively — while MyDocSafe operates behind the scenes as the secure system of record, handling documents, workflows, audit trails and permissions.
At this stage, Practice Manager is intentionally released as a prototype:
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To explore how AI can assist teams with real, day-to-day operational tasks
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To focus on guiding users through planning, task creation and decision-making, rather than traditional configuration-heavy screens
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To validate how an AI-led interface can sit on top of MyDocSafe’s existing capabilities without duplicating core platform functionality
Why we’re doing this
This strategy gives us several important advantages:
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Faster innovation
We can build and test new ideas without disrupting the core platform. -
Better user experience
AI front ends adapt to how people think and work, rather than forcing users to adapt to software. -
Stronger foundations
Security, compliance and reliability remain exactly where they should be: in the MyDocSafe back end. -
A growing ecosystem
Over time, multiple AI front ends can coexist — each serving a different role, audience or use case.
Free for MyDocSafe subscribers
Practice Manager — and future AI front ends developed under this strategy — will be free to MyDocSafe subscribers.
Our goal is not to upsell complexity, but to:
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Increase the value you get from MyDocSafe
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Help you work smarter, not harder
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Co-create tools that genuinely reflect how practices operate
We want your input
Because this is a new direction, your feedback matters enormously.
We invite:
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Accountants
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Tax advisers
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Practice managers
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Operations and compliance leads
…to explore the prototype and tell us:
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What’s useful
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What’s missing
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What feels intuitive (or doesn’t)
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What you’d like an AI front end to help you write, decide or manage
You can start by visiting:
👉 https://pm.mydocsafe.com/
And if you’d like to contribute more actively to shaping this product, get in touch with the MyDocSafe team — we’re building this with our users, not just for them.
What’s next
Practice Manager is just the beginning.
You’ll see more AI-driven front ends emerging over time — each focused on a clear role, powered by the same trusted MyDocSafe infrastructure.
Different interfaces.
One secure backbone.
Built for the way modern professionals actually work.
