Secure client portals are designed to be communication hubs, but with a large number of communication mediums available, one needs to carefully design one’s communication strategy with clients in order to hit just the right notes. From the right tone, through the right frequency and the right content, how you communicate will impact cusotmer satisfaction […]
Client Portals for Tax Accountants – a case study
The complex world of US tax accountants US tax accountants face several challenges in their profession: keeping up with the constantly changing tax laws and regulations, increasing pressure to provide more value-added services to clients, such as financial planning and advisory services and unrealistic client expecations, who do not understand the complexities of the tax […]
Post Pandemic Business Operations: What’s Changed Forever?
Post Pandemic Business Operations: What’s Changed Forever? Even as life, for many of us, returns to relative normality, the aftershocks of the global Covid-19 pandemic continue to be felt within the professional sphere. In the space of a year, the way that we work was completely deconstructed and reassembled. As a result, certain expectations and […]
5 Tips For A Successful Client Onboarding Process
5 Tips For A Successful Client Onboarding Process The need to see new accounts securely and efficiently onboarded is an essential part of modern client-based business. As with any necessary business procedure that repeats regularly, the process of client onboarding should be optimized in every way possible. In this article, we’ll explore some of […]