Emailng your clients – do I need to worry about consent rules? Current requirements for obtaining consent before sending someone an email have become increasingly stringent in recent years, driven by concerns over privacy and data protection. In many jurisdictions, including the European Union under the General Data Protection Regulation (GDPR) and similar regulations worldwide, […]
Communicating through client portal software: picking the right tone of voice and medium
Secure client portals are designed to be communication hubs, but with a large number of communication mediums available, one needs to carefully design one’s communication strategy with clients in order to hit just the right notes. From the right tone, through the right frequency and the right content, how you communicate will impact cusotmer satisfaction […]
How to Create a Client Portal That Will Wow Your Customers
How to Create a Client Portal That Will Wow Your Customers As a business owner or service provider, you likely know the importance of providing easy access to your services and information to your clients. However, with so many clients and a busy schedule, keeping up with their demands can be overwhelming. The solution? A […]
5 Tips For A Successful Client Onboarding Process
5 Tips For A Successful Client Onboarding Process The need to see new accounts securely and efficiently onboarded is an essential part of modern client-based business. As with any necessary business procedure that repeats regularly, the process of client onboarding should be optimised in every way possible. In this article, we’ll explore some of the […]